®BlinkLink Technologies, Inc., a Delaware corporation
Please read this Privacy Policy carefully. By accessing or using the Site or the Services, or by providing Personal Information to us, you acknowledge that you have read and understood this Policy. If you do not agree with it, you must not access or use the Site or the Services.
1. Scope and acceptance
1.1. This Privacy Policy (this “Policy”) describes how BlinkLink Technologies, Inc., a Delaware corporation with its registered office at 256 Chapman Road, Newark, Delaware 19702, United States, and its affiliates (together, “Blinklink”, the “Company”, “we”, “us” or “our”) collect, use, disclose and otherwise process Personal Information in connection with blinklink.com, its subdomains and every language version (the “Site”), and with our forms, emails, events and sales, marketing and partner activities that link to this Policy (together with the Site, the “Services”).
1.2. To the extent permitted by Applicable Law, your access to or use of the Site or the Services constitutes your agreement to this Policy.
1.3. This Policy is incorporated into, and subject to, our Terms and Conditions (the “Terms”), including their disclaimers, limitations of liability and governing law provisions.
1.4. Customer Data. This Policy does not apply to content, data or other information that our customers or their users submit to, or process through, a Blinklink workspace, product or platform (“Customer Data”). We process Customer Data on behalf of our customers, as a processor or service provider, under our agreements with them, and each customer's own privacy notice governs it. We are not responsible for the privacy or data security practices of our customers. If you use a workspace operated by one of our customers, direct any question or request about your information to that customer.
2. Definitions
- “Personal Information” means information that identifies, relates to, describes or is reasonably capable of being associated with an identified or identifiable natural person, and includes “personal data” and “personal information” as Applicable Law defines those terms. It does not include De-identified Information.
- “De-identified Information” means information that has been aggregated, de-identified or anonymized so that it cannot reasonably be used to identify an individual.
- “Applicable Law” means the data protection and privacy laws and regulations that apply to our processing of your Personal Information.
3. Information we collect
3.1. Information you provide to us
We collect Personal Information you provide when you complete a form, request a demo, contact us, register for or attend an event, subscribe to our communications, apply to a partner program or otherwise communicate with us, including:
- Identifiers and contact details, such as your name, business email address, telephone number and postal address
- Professional information, such as your company, job title, role, industry and company size
- The content of your messages, requests and other submissions
- Account, billing and payment-related information if you or your organization become a customer
- Recordings, notes and transcripts of calls and meetings with us, where you are informed or as Applicable Law otherwise permits
3.2. Information we collect automatically
When you access or use the Site, we and our service providers automatically collect information about you and your device, including:
- IP address, device identifiers, browser type and settings, operating system, language and screen size
- Approximate location derived from your IP address, such as country, region and city
- Usage information, such as pages viewed, links and buttons clicked, referring and exit pages, and the dates, times and duration of visits
- Interactions with our emails
- Recordings of your interactions with the Site, such as clicks, scrolling and mouse movements, with anything typed into form fields masked
We and our service providers may collect information about your online activities over time and across different websites, applications and devices.
3.3. Information we receive from third parties
We may obtain Personal Information from third parties and combine it with information we already hold, including from:
- Business data and visitor insight providers, for example the organization associated with a visit, or business contact details such as a work email address and job title
- Partners, resellers and referral sources
- Event organizers and co-marketers
- Social media and professional networking platforms
- Publicly available sources
3.4. Inferences
We may derive inferences from the information above, such as your organization's likely interest in our Services, your role in a purchasing decision and the content most relevant to you.
3.5. Information you should not send us
We do not seek, and you should not send us through the Site, sensitive Personal Information, such as government identification numbers, financial account numbers, health information, or information about racial or ethnic origin, religious beliefs or sexual orientation. If you do, you do so at your own risk, and we may delete it.
4. How we use information
We may use Personal Information for the following purposes:
- Operating the Services: to operate, maintain, provide and personalize the Site and the Services, process transactions and manage accounts.
- Communicating with you: to respond to your inquiries and requests, and to send you administrative, transactional and service communications.
- Sales and marketing: to identify organizations that visit the Site or show interest in the Services; to enrich and maintain our records and qualify prospective customers; to contact you by email, telephone and other channels with information, offers and content we believe may interest you; and to run and measure advertising and marketing, including on third-party platforms.
- Analytics and development: to understand how the Site and the Services are used, to conduct research, and to develop, test and improve our products, services, features and technologies, including those that use machine learning.
- Security and integrity: to protect the Site, the Services, the Company, our users and others, and to detect, prevent and investigate fraud, spam, abuse, security incidents and illegal activity.
- Legal and compliance: to comply with Applicable Law, legal process and regulatory requests; to enforce the Terms and our other agreements; and to establish, exercise or defend legal claims.
- Business transactions: to evaluate, negotiate and complete any merger, acquisition, financing, reorganization, sale of assets, bankruptcy or similar transaction or proceeding.
- Other purposes: for any other purpose described to you when we collect the information, or with your consent.
De-identified Information. We may create De-identified Information from Personal Information, and use and disclose it for any lawful purpose without restriction. We maintain De-identified Information in de-identified form and do not attempt to re-identify it, except as Applicable Law permits.
We do not make decisions that produce legal or similarly significant effects on you based solely on automated processing.
5. Cookies and similar technologies
5.1. We and our service providers use cookies, pixels, tags, scripts, local storage and similar technologies (together, “Cookies”) on the Site, in four categories: necessary, preferences, analytics and business insights. The Cookies on this website section of our Legal page describes each category and how long its Cookies are kept.
5.2. In the European Economic Area, the United Kingdom, Switzerland and anywhere else Applicable Law requires prior consent, we use analytics and business insights Cookies only after you select “Sounds good”. Elsewhere, we use them when the page loads, and you may select “Essentials only” at any time; they then stop from the next page you open.
5.3. After you select “Essentials only”, our measurement service may continue to receive signals that do not use Cookies, so that we can measure total traffic. Necessary Cookies cannot be switched off, because the Site and its forms require them.
5.4. Where Applicable Law requires, we treat a Global Privacy Control signal from your browser as a request to opt out of the “sale” or “sharing” of Personal Information for that browser. Because there is no accepted standard for responding to “Do Not Track” signals, the Site does not respond to them.
5.5. You can change your choice at any time with “Change your choice” on our Legal page, and you can block or delete Cookies in your browser settings. If you do, parts of the Site may not function properly.
6. How we disclose information
6.1. We may disclose Personal Information to:
- Affiliates, for purposes consistent with this Policy.
- Service providers that perform services on our behalf, in these categories: website hosting, content delivery and video streaming; security and bot protection; website analytics; business data and visitor insights; customer relationship management, sales and marketing tools; email, meeting and internal communication tools; and payment processing.
- Business data, analytics and advertising partners, which may collect information through Cookies on the Site and use it as their own terms and policies permit.
- Partners, such as resellers, referral partners, co-marketers and event co-hosts, when you ask us to involve them, when a partner referred you to us, or when you register for an activity we run with them.
- Professional advisers, such as lawyers, accountants, auditors, insurers and bankers.
- Authorities and other parties, where we believe in good faith that disclosure is necessary or appropriate to comply with Applicable Law, legal process or a governmental request; to enforce the Terms or our other agreements; to protect the rights, property or safety of Blinklink, our customers, our users or others; or to detect, prevent or address fraud, security or technical issues.
- Acquirers and successors, in connection with any actual or proposed merger, acquisition, financing, reorganization, sale of all or part of our assets, or bankruptcy, receivership or similar proceeding, in which Personal Information may be among the assets transferred.
- Anyone else with your consent or at your direction.
We may disclose De-identified Information without restriction.
6.2. We do not sell Personal Information for money. Certain disclosures to business data, analytics and advertising partners may constitute a “sale” or “sharing” of Personal Information, including for cross-context behavioral advertising, under the laws of California and other U.S. states. You may opt out as Section 10 describes.
7. International transfers
Blinklink is based in the United States and works with affiliates and service providers in other countries. By accessing or using the Site or the Services, or by providing Personal Information to us, you acknowledge that your Personal Information will be transferred to, and processed and stored in, the United States and other countries whose data protection laws may differ from, and be less protective than, those of your country. Where Applicable Law restricts such transfers, including in the European Economic Area, the United Kingdom and Switzerland, we rely on a transfer mechanism that law recognizes, such as the European Commission's standard contractual clauses.
8. Retention
We retain Personal Information for as long as we consider reasonably necessary for the purposes described in this Policy, including to maintain our business relationships and records; to comply with our legal, tax, accounting and regulatory obligations; to resolve disputes; to enforce our agreements; and as Applicable Law otherwise permits. In setting retention periods, we consider the nature of the information, the purposes for which we process it, our legal obligations and applicable limitation periods. Cookies are kept for the periods listed on our Legal page, up to 2 years. We may retain De-identified Information indefinitely.
9. Security
We maintain administrative, technical and physical safeguards designed to protect Personal Information, including encryption in transit and access limited to personnel who need it. We hold ISO/IEC 27001 certification and a SOC 2 Type II report; read more on our Security page. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR OF ELECTRONIC STORAGE IS COMPLETELY SECURE, AND WE DO NOT AND CANNOT GUARANTEE THE SECURITY OF ANY INFORMATION. YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK. To the fullest extent permitted by Applicable Law, we are not responsible for any unauthorized access to, or use or disclosure of, Personal Information that occurs despite our safeguards. Where Applicable Law requires, we will notify you of a security incident affecting your Personal Information.
10. Your choices and rights
10.1. Marketing communications. You may unsubscribe from our marketing emails at any time with the link in each email. We may still send you administrative and transactional communications.
10.2. Cookies and opting out of “sale” or “sharing”. Select “Essentials only” in our cookie notice, use “Change your choice” on our Legal page, enable Global Privacy Control in your browser, or write to us as Section 15 describes.
10.3. Your rights. Depending on where you reside, and subject to the conditions, exceptions and limitations of Applicable Law, you may have the right to:
- Know what Personal Information we hold about you, and obtain a copy of it
- Receive it in a portable format
- Correct it
- Delete it
- Object to, or ask us to restrict, our processing of it, including for direct marketing
- Withdraw consent you have given, without affecting processing that took place before you withdrew it
- Opt out of the “sale” or “sharing” of Personal Information, of targeted advertising, and of profiling that produces legal or similarly significant effects
- Appeal our decision on a request
- Not be discriminated against for exercising these rights
10.4. How to make a request. Email legal@blinklink.com with the subject “Privacy request”. We will take reasonable steps to verify your identity, which may include matching information you give us against information we hold, and we may decline a request we cannot verify. An agent you authorize may make a request for you if they provide your signed written permission, and we may require you to verify your identity with us directly. We will respond within the time Applicable Law requires. Where Applicable Law permits, we may decline requests that are manifestly unfounded, excessive or repetitive, or charge a reasonable fee for them.
10.5. Appeals. If we decline your request, you may appeal by replying to our decision with the subject “Privacy appeal”. We will respond within the time Applicable Law requires. If we deny your appeal, you may contact the attorney general or data protection authority where you reside.
11. Additional information for certain jurisdictions
11.1. European Economic Area, United Kingdom and Switzerland
BlinkLink Technologies, Inc. is the controller of the Personal Information this Policy describes. We process Personal Information on these legal bases: to take steps you request before entering into a contract, or to perform a contract with you or your organization; in our legitimate interests in operating, securing and improving the Site and the Services, understanding which organizations are interested in them, and marketing to businesses, where those interests are not overridden by your rights; with your consent, including for analytics and business insights Cookies; and to comply with our legal obligations. Where we rely on legitimate interests, you may object to that processing. You may lodge a complaint with the data protection authority where you live or work.
11.2. California
This section, together with the rest of this Policy, is our notice at collection and privacy policy under the California Consumer Privacy Act, as amended (“CCPA”). In the preceding 12 months, we have collected the following categories of Personal Information: identifiers; customer records information described in California Civil Code section 1798.80(e); commercial information; internet or other electronic network activity information; approximate geolocation data; audio or electronic information, such as call recordings; professional or employment-related information; and inferences drawn from any of these. We collect them from the sources described in Section 3, for the purposes described in Section 4, and we disclose them for business purposes to the categories of recipients described in Section 6.
We may “sell” or “share” identifiers, internet or other electronic network activity information, professional information and inferences with business data, analytics and advertising partners. You may opt out as Section 10.2 describes. We do not use or disclose sensitive personal information to infer characteristics about you, and we have no actual knowledge that we sell or share the Personal Information of consumers under 16 years of age. We retain each category as Section 8 describes. California residents may also request, once a year and free of charge, information about any disclosure of their Personal Information to third parties for those third parties' own direct marketing purposes, by writing to us as Section 15 describes.
11.3. Other U.S. states
Residents of Colorado, Connecticut, Oregon, Texas, Utah, Virginia and other states with comprehensive consumer privacy laws may exercise the rights in Section 10, including the right to opt out of targeted advertising and to appeal, as Sections 10.4 and 10.5 describe.
11.4. Saudi Arabia, the United Arab Emirates, Mexico and other countries
Where the data protection law of your country, such as the Kingdom of Saudi Arabia's Personal Data Protection Law, the United Arab Emirates' Federal Decree-Law No. 45 of 2021 or Mexico's federal personal data protection law, gives you rights over your Personal Information, you may exercise them as Section 10 describes. Our processing of your Personal Information outside your country is subject to Section 7.
12. Third-party websites and services
The Site may contain links to, or embed content from, websites and services that we do not own or control. We are not responsible for their content or their privacy or security practices, and this Policy does not apply to them. Your use of them is at your own risk and subject to their own terms and policies.
13. Children
The Site and the Services are intended for businesses and are not directed to children under 16 years of age. We do not knowingly collect Personal Information from children under 16. If you believe a child has provided Personal Information to us, contact us and we will delete it.
14. Changes to this Policy
We may amend this Policy at any time, in our sole discretion, by posting the amended version on the Site with a new effective date. Amendments take effect when posted, unless Applicable Law requires otherwise, in which case we will give the notice and obtain the consent it requires. Your continued access to or use of the Site or the Services after an amendment takes effect constitutes your acceptance of the amended Policy, to the extent permitted by Applicable Law.
15. Contact us
BlinkLink Technologies, Inc.
Attn: Privacy
256 Chapman Road
Newark, Delaware 19702
United States
Privacy questions and requests: legal@blinklink.com
Security reports: security@blinklink.com
The cookies this website uses, and how to change your choice: Cookies on this website.